The woman in charge of making sure everyone understands how the raffle process works is only too happy to assist Steve. Talk to Steve. Be near Steve in any way, really. "Everything all right, Mister Rogers?" She's mostly been explaining to people that they can't simply buy the prizes, but must enter a drawing to win them. It's getting a bit repetitive, but she'll recite it until she loses her voice if she just gets to keep standing near him.